Maintenance and Technical Support

Keeping Your Machines Running and Your Revenue Flowing

When Machines Stop, Profits Stop

We take maintenance seriously. With Champion Gaming, you’re not just getting technical assistance – you’re getting peace of mind knowing your machines are always ready for action.

Why Our Support Makes the Difference?

By understanding that in the gaming business, time really is money. That’s why we’ve built our entire support system around one simple goal: keeping your machines earning.

Prevention is Better Than Cure

We don’t just wait for things to go wrong.
Our preventative maintenance programme spots and fixes potential issues before they cost you money. Think of it as a regular health check for your machines.
Our technicians visit every month to:

Give each machine a thorough inspection

Clean and calibrate everything

Update software and games

Check all components for wear

Optimise performance

When Things Need Fixing Sometimes, Despite Our Best Efforts, Things Go Wrong

Here’s what happens next:

You Ring, We Answer

24/7 support line with real technicians ready to help. No "turn it off and on again" scripts - just expert help when you need it.

Fast Response

If we can't fix it over the phone, we'll have an engineer out the same day. They arrive with the right parts and knowledge to get you back up and running.

Keep You Earning

Can't fix it immediately? We'll provide a temporary replacement machine so you don't lose revenue while we make repairs.

Real Support, Real People

Forget Automated Messages and Call Centres

When you need help, you’ll speak to a real technician who knows gaming machines inside and out. Someone who can either fix your problem over the phone or get an engineer to your venue fast.